Privacy Policy
At Poseidon Firetec, we respect your privacy and are committed to safeguarding the personal information you share with us. This privacy policy outlines how we collect, use, store, and protect your data when you visit our website or interact with our services. We comply with all applicable privacy laws, including the California Consumer Privacy Act (CCPA), to ensure your data is handled securely and transparently.
Information We Collect
We collect personal information that you voluntarily provide or that is automatically collected when you interact with our website. This includes:
Contact Information: Name, email address, phone number, and company details submitted through forms or inquiries.
Browsing Information: IP address, browser type, device information, and website activity collected automatically to enhance user experience and improve website performance.
Optional Information: Feedback, inquiries, or survey responses submitted voluntarily.
We do not collect payment information, and users who do not voluntarily submit forms remain anonymous.
How We Use Your Information
The information we collect is used for the following purposes:
Order Processing and Support: Ensuring accurate order fulfillment, providing customer support, and responding to inquiries.
Website Optimization: Monitoring website performance, improving functionality, and personalizing user experience.
Compliance: Meeting legal obligations and ensuring adherence to industry standards.
We do not use your information for advertising or marketing purposes without your explicit consent.
Information Sharing
Poseidon Firetec does not sell or trade your personal information. We may share data only when necessary to fulfill our services, such as:
Logistics Providers: Sharing shipping information to ensure timely delivery of your orders.
Compliance with Legal Requirements: Disclosing information when required by law or to protect our legal rights.
All third-party partners are bound by confidentiality agreements to ensure your data remains secure.
Data Protection and Storage
Your data is securely stored on Poseidon Firetec’s local servers, located in facilities that comply with international security standards. We employ the following measures to protect your data:
Encryption: All sensitive data is encrypted during storage and transmission to prevent unauthorized access.
Access Control: Only authorized personnel with specific clearance levels can access personal information.
Regular Audits: Our systems are regularly reviewed and updated to ensure data protection aligns with industry best practices.
For data transferred across borders (e.g., from our servers in China to customers in the United States), we implement additional safeguards to meet international data protection standards, including encryption and secure transfer protocols.
Your Rights
As a user, you have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate personal information.
Deletion: Request the deletion of your data, subject to legal or operational requirements.
Opt-Out: Decline marketing communications or limit certain data collection activities.
To exercise these rights, please contact us at the details provided below.
Cookies and Tracking Technologies
Poseidon Firetec uses cookies and similar technologies to improve website functionality and enhance user experience. Cookies help us:
Analyze Website Traffic: Identify usage patterns and optimize site performance.
Personalize Content: Tailor recommendations and improve navigation.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of certain website features.
Legal Compliance
This privacy policy is designed to comply with applicable privacy laws, including:
California Consumer Privacy Act (CCPA): Giving California residents the right to access, modify, or delete their personal data and opt-out of data sharing.
International Standards: Aligning with global best practices for data protection, including encryption and access control.
Updates to This Policy
Poseidon Firetec may update this privacy policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or website notification.
This policy was last updated on 2025-1-25.
Contact Us
If you have any questions or concerns about this privacy policy or your data rights, please contact us:
Poseidon Firetec
Email: support@poseidonfiretec.com
Address: Building 30, Lane 1500, Xinfei Road, Songjiang District, Shanghai, China
